01Who it's for
Most people with diabetes benefit from specialist input. The program is open to:
- Have Type 1, Type 2, or gestational diabetes
- Have prediabetes with metabolic risk factors
- Want to optimise an insulin pump or CGM
- Need a second opinion on therapy choices
- Are an Ontario resident with a valid health card
02How the program works
Initial Intake & Records Review
Complete a short intake form online. Send recent lab results, A1C history, and current medications. Our team reviews within one business day.
Lab Work if Needed
Your physician may order updated labs — A1C, fasting glucose, lipids, kidney function, microalbumin — to inform your treatment plan.
Specialist Consultation
A virtual consultation with your DOS diabetes specialist to review labs, discuss goals, and design a personalised plan.
Therapy Adjustments & Prescriptions
Medication starts or changes, CGM/pump setup, dose titrations — sent directly to your pharmacy.
Ongoing Follow-Up
Regular virtual check-ins (typically every 3 months) to review CGM data, adjust therapy, and monitor for complications.
03What's included
04Coverage & what's billed
What's covered: physician consultations, requisitioned lab work, Registered Dietitian services, prescriptions written by your DOS physician, and follow-up visits during the program.
What may be patient-pay: certain medications (depending on private insurance), devices, supplements, and any out-of-program services you elect. Your DOS physician will discuss any patient-pay item with you before prescribing — nothing is added to your file without consent.
05Your pharmacy
Your preferred Metro pharmacy can assist with prescription fulfillment, medication availability, general pharmacy-related questions and product inventory inquiries. Clinical assessments, diagnoses, prescribing decisions and treatment plan modifications remain the responsibility of your physician.
06Eligibility & safety
Most people with diabetes benefit from specialist input. The program is open to:
This program may not be right for you if you:
- Are experiencing diabetic ketoacidosis (call 911)
- Have severe acute hypoglycaemia (urgent in-person care)
- Need a hands-on physical exam for diabetic complications