01Who it's for
Our men's health program is open to most adult men in Ontario. Specific TRT eligibility requires biochemical confirmation.
- Have symptoms of low testosterone (fatigue, libido, mood, body comp)
- Are dealing with erectile dysfunction
- Have metabolic syndrome or weight concerns
- Want a comprehensive 40+ wellness check
- Need cardiovascular risk assessment
- Are an Ontario resident with a valid health card
02How the program works
Confidential Intake
Complete a private intake form. Most men appreciate that they can describe symptoms in writing rather than face-to-face. Our team reviews within one business day.
Required Lab Work
For TRT: morning testosterone (×2 readings), LH/FSH, estradiol, PSA, CBC, lipids, hematocrit. For ED: as clinically indicated. We provide lab requisitions; LifeLabs/Dynacare are typically convenient.
Physician Consultation
A virtual consult to review labs, discuss symptoms in depth, and decide together whether therapy is appropriate.
Prescription & Setup
If indicated, prescriptions are sent to your pharmacy. For TRT: injection technique can be reviewed by video. We prescribe everything needed including syringes and disposal.
Ongoing Monitoring
TRT requires regular monitoring (3 months, 6 months, then annually). Hematocrit, PSA, testosterone levels — all reviewed virtually with your physician.
03What's included
04Coverage & what's billed
What's covered: physician consultations, requisitioned lab work, Registered Dietitian services, prescriptions written by your DOS physician, and follow-up visits during the program.
What may be patient-pay: certain medications (depending on private insurance), devices, supplements, and any out-of-program services you elect. Your DOS physician will discuss any patient-pay item with you before prescribing — nothing is added to your file without consent.
05Your pharmacy
Your preferred Metro pharmacy can assist with prescription fulfillment, medication availability, general pharmacy-related questions and product inventory inquiries. Clinical assessments, diagnoses, prescribing decisions and treatment plan modifications remain the responsibility of your physician.
06Eligibility & safety
Our men's health program is open to most adult men in Ontario. Specific TRT eligibility requires biochemical confirmation.
This program may not be right for you if you:
- Have current or recent prostate cancer
- Have very high red blood cell count (untreated polycythemia)
- Are trying to conceive (TRT suppresses fertility)
- Have severe untreated sleep apnea
- Need urgent in-person urology evaluation